If you’ve never had a hosting account or you are switching companies and the new one employs an account administration dashboard that you have not seen so far, you may get bewildered about how to complete a certain task in your account or on your desktop PC. That is why, many web hosting providers have compiled a knowledge base, which describes the most popular questions and issues associated with their platform, instead of adding only general information. This sort of knowledge base will enable you to find the right info quickly and easily, so you won’t need to dedicate loads of time and efforts to matters that might require something as simple as clicking a button or ticking a tickbox. In this way, not only can you get things done, but you can also acquaint yourself with a ton of new and relevant facts, both about the way you can administer your account and about the way the hosting service functions in general.
Extensive Online Documentation in Shared Website Hosting
Our shared website hosting plans come with a detailed knowledge base where you can find information about all the challenges that you may possibly bump into and their solutions. You can read how to set up and manage a mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are correct, but still you are unable to send email messages, for example. We have tried our utmost best to be as exhaustive as possible and to cover all the available options so as to save you time and energy and to give you different solutions for any issue. The knowledge base includes informational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific features and functions in every Control Panel section, whilst if you want to check the entire collection of articles, you can go to the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting include elaborate technical documentation where you will see information about all the functions that our custom-created Hepsia Control Panel comes with, together with solutions to different questions and challenges that you might experience. All user manuals feature exhaustive instructions, which implies that you will not need to worry about skipping something in case you wish to export a MySQL database, for example. The troubleshooting articles encompass a number of different possible reasons for given issues and the solution for each and every one of them, so in case you are unable to send emails even though you have the correct SMTP settings, for example, you can quickly find out what the reason for this may be and correct the problem with a couple of clicks in your email client. As the Hepsia Control Panel has quite a lot of features, you’ll be able to find related articles in each and every section. If you’d rather look through all help articles, click on the Help link, which is located in the upper right corner of the window.