Service Uptime Guarantee
What exactly are service uptime guarantees? How do you take advantage of them?
Typically users check only the features they're going to get with a given shared website hosting plan and forget something just as important - the service uptime. As good as a plan might be, common downtimes may result in lower search engine ranking positions and lost clients regardless of what the explanation for them is. Of course, really a few people would come back to a website which is unavailable half the time, not mentioning the lost capital if you have invested in a marketing and advertising campaign. For this reason, when you acquire a new web hosting plan, you should make sure that the service shall be stable and your sites will be online all the time. This means more traffic, or in case that you have an online store, for instance, better uptime would mean happier customers.
Service Uptime Guarantee in Shared Website Hosting
We guarantee 99.9% network uptime for each and every shared website hosting
account on our web servers. We use an avant-garde cloud hosting platform in which each part of the web hosting service is handled by an independent group of web servers, so if one machine fails, the remaining ones in the cluster are going to take over at once. The cloud platform also lessens the overall load considerably, therefore the web hosting service is a lot more stable when compared with a service where everything runs on one machine and your Internet sites are going to perform in the very best way. We furthermore have redundant Internet lines and diesel-powered backup generators to ensure that your internet sites will stay online no matter what. Hardware and software firewalls guarantee the adequate operation of the machines in the event of DDoS attacks whereas in the case of any software issue, we have administrators overseeing the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server
plans feature a 99.9% uptime guarantee. In fact, you'll not detect any downtime or service interruptions at all due to the fact that we employ a groundbreaking cloud platform and instead of managing everything on one web server as most companies do, we have separate clusters of servers that manage every service - files, email messages, CP, databases, etcetera. We also have a custom load-balancing system, so our hosting service is a lot more stable in comparison with what you would usually find available. To make certain that nothing will interrupt the work of your Internet sites, our server facilities have diesel powered backup generators and a number of independent Internet providers. We have hardware and software firewalls to prevent DDoS attacks and professionals monitoring the servers 24/7 to sort out any software issue that may appear.
Service Uptime Guarantee in Dedicated Hosting
Our dedicated plans come with a 99.9% web server and network uptime warranty and repairs and maintenance procedures are contained in the other .01% of the time. We check out every server diligently before we hand it over to the customer and we employ new hardware components in order to avoid any possibility of hardware problems. Any unforeseen software troubles will be resolved at once by our system admins as they keep tabs on all of the website hosting servers 24/7. To prevent infrastructural issues, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the connection to the machines is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your Internet sites are flooded, we can react instantly and filter the excess traffic before it reaches your dedicated server
and interrupts the proper work of your Internet sites.