Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Control Panel you will find a detailed Help section offering a plethora of instructional articles and regularly asked questions. They are compiled by our support team of professional techs. Simply fill in your question and our intelligent system will offer you the best possible answer.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a selection of educational video tutorials that detailedly illustrate how to take care of a typical issue connected with your Linux shared website hosting account. You’ll find the training videos in the Help section.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 client care service and a 1–hour support ticket response time guarantee. Our practiced support engineers will be online 24–7–365 to reply to your inquiries and to resolve any problem that you might possibly face. Just send a helpdesk ticket from the Help section and we will respond to you momentarily.